Privacy Statement Flandrion

Last updated 05/10/2025

We attach enormous importance to the privacy of our customers and visitors to our website. With this reason, we only process your data in a manner compliant with the General Data Protection Regulation (GDPR).

Identity of the controller

Flandrion BV (Leuvenstraat 17/102, 2000 Antwerp, BE1026.126.079) is responsible for the processing of your personal data, as reflected in this Privacy Statement. Flandrion can be contacted by mail, via solutions@flandrion.com.

Personal data we process

Flandrion processes your personal data because you use our services or because you provide them to us yourself.

When you visit our website, we collect the following technical data to continuously monitor and improve our website and our services where necessary:

• Technical information such as device, IP address, browser, geographical location and operating system
• Information regarding surfing behavior (time spent on each page, clicking on links, which pages you visit, how often you visit a page, …)
• Technical details regarding messages and conversations (date, purpose, agreements, actions)

When you fill out a form on our website, subscribe to a mailing and/or contact us by phone, e-mail, suppliers or social media, we may collect the following information:

• Personal information such us name, contact details, choice of language
• Company and billing information
• Information regarding the request, assignment

Special and/or sensitive personal data we process

Our website and/or service does not intend to collect data about website visitors who are under 16 years of age. However, we cannot verify whether a visitor is older than 16. If you believe that we have collected personal information about a minor, please contact us at solutions@flandrion.com and we will delete this information.

Why do we use your data?

Flandrion may process your data for the following purposes:

• Communication and execution of our services
• Improving our website and services
• Newsletters and marketing (with the option to unsubscribe)
• Compliance with legal obligations

If your personal data are processed on the basis of your free consent, you always have the right to withdraw such consent at any time. This can be done via a simple request addressed to Flandrion via the contact details mentioned in this privacy statement under ‘Identity of the controller’.

Automated decision-making

Flandrion does not make any decisions about matters that could (significantly) affect individuals on the basis of automated processing. These are decisions made by computer programs or systems, without a human being (e.g. an employee of Flandrion) sitting between them.

How long we keep personal data

Flandrion will not retain your personal data longer than strictly necessary to realize the purposes for which your data are collected, unless a longer retention period is required or justified for compliance with a statute of limitations or expiration provided by law or other legal obligation.

Sharing personal data with third parties

Flandrion does not sell your data to third parties and only provides them if necessary for the performance of our agreement with you or to comply with a legal obligation.

With companies that process your data on our behalf, we enter into a processor agreement to ensure the same level of security and confidentiality of your data.

Google Analytics

Flandrion uses Google Analytics for statistics.
Google may process data in the US. Please refer to Google’s privacy policy.

Data view, modify or delete

You can always access, correct, delete or transfer your data, object to processing, or withdraw consent. Send your request to solutions@flandrion.com accompanied by a copy of your identity card to prevent any unauthorized disclosure of your personal data.

Security of Personal Data

We apply appropriate technical and organizational measures to protect your personal data from unlawful processing, including encryption, access control, backups, staff training.

Complaints

If you have any complaints, please contact us at solutions@flandrion.com or contact the Data Protection Authority (www.gegevensbeschermingsautoriteit.be).

Stay tuned for updates

Deze verklaring kan worden bijgewerkt. This statement may be updated. Always check the most recent version on our website.